Important for your return from GB and other countries outside EU.
For customs it is important that the original invoice AND the CN23 document is attached OUTSIDE of the parcel. If not, thant the parcel is going to disposed or they sent it back to the sender by extra fee for you.
Please check this following steps when you create the DHL label online
- Start our returnprocess HERE
- Fill the spaces (like in the first Screenshot below)
- Print label exact as needed (see second screenshot)
